FAQs
This is VSU's online student payment system. Available 24x7 to students and their authorized users for viewing bills, making payments and managing their student account. Students have a number of options, which includes setting up direct deposit information for refunding excess funds. Students may also grant authorized user status for others (parents, employers, etc) to view bills and make payments on their behalf. Step-by-step instructions of the many options in the VSU Online Student Account Center are available for student review.
The Bursary does not mail invoices to students. The student's current account balance may be viewed online in the VSU Online Student Account Center. Please note that tuition and fees appear on the student's account once the student registers for Spring and Summer semesters. Tuition and fees for Fall semester are assessed in early July.
You can check the balance of your student account in the VSU Online Student Account Center to see if your Financial Aid has applied. If the amount due is negative, you have excess funds, which will be disbursed in our normal refund process. Please check the Excess Funds Disbursement web page for the excess disbursement date. You will get an email notice stating we validated your classes. If the amount of aid does not cover your charges, you will need to pay the remaining balance no later than the fee payment deadline. If you expected more aid, call Financial Aid immediately at (229) 333-5935 to see what you need to do!
Visit the 1Card Services web site to submit a refund request from your FLEX account. The 1Card Office verifies your FLEX account refund is applicable and then posts it to your student account in the Bursary. The Bursary generally processes refunds once per week during the semester. Presently, only one FLEX refund is allowed per semester. For more information regarding your FLEX account, contact the 1Card Office by email at onecard@valdosta.edu or call (229) 259-2593.
No. Checks are automatically mailed via the US Postal Services to the student's address in Banner. Students living on campus will be placed by Campus Mail Services in the student's VSU mail box.
Student Financial Services
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1205 N. Patterson St.
University Center
Entrance # 6 & 7
Valdosta, GA 31698 -
Mailing Address
1500 N. Patterson St.
Valdosta, GA 31698 - Phone: 229.333.5725
- Fax: 229.259.2051
M-TH 8am - 5PM pm and Friday 8am-2:30pm.