Tech Support
Need help? We provide solutions!
We have an award-winning call center, walk-up help desk, and ticket system designed to help you use the technology resources available at Valdosta State University. Our customer-centered techs even make ‘house calls’ for resident students and on-campus employees if needed.

Call 229.245.HELP (4357)
Walk-up Help Desk at Odum Library 2nd Floor
Submit a Ticket >> How-to Guide
The Technology Services Portal (TSP) ticket system provides 24/7 access to create and check the status of technology-related help requests from Information Technology and our partners, Center for eLearning and New Media Center. All active students and employees can sign into the portal using their MyVSU username and password.
Did you know?
~65,000
That's approximately how many calls and tickets the Solutions Center receives annually!
Division of Information Technology
- Learn more about us
- Phone: 229.245.4357
- Fax: 229.245.4349
VSU Solutions Center
Mon-Thurs: 8am to 6pm
Fri: 8am to 5pm
Eastern Standard TimesMailing Address
1500 N Patterson St
Valdosta, GA 31698