Course Technology Information

Minimum System Requirements

• To use BlazeVIEW, students should have access to technology meeting or exceeding the following requirements:
  • Computer, laptop, or tablet running one of the two most current versions of the supported operating systems.
  • A high-speed internet connection with a download speed of at least 25 Mbps.
  • The most current version of supported browsers with JavaScript enabled, pop-ups allowed, and cookies accepted.

You can check your system at the D2L Learning Center.

Desktop and Laptop Computers

BlazeVIEW’s Brightspace Learning Environment is supported on the following computer operating systems using the most current versions of supported browsers.

Mobile Devices

BlazeVIEW’s Brightspace Learning Environment is supported on the following mobile operating systems using the most current versions of supported browsers.

Please be aware: Even if BlazeVIEW is supported, not all tools or courseware within BlazeVIEW function on tablets and smartphones. We strongly recommend accessing your courses on a desktop or laptop computer.

Support Links and Information

• Basic Initial Troubleshooting Steps
  Many of the problems people report are related to Internet browsers and settings. If you are experiencing technical problems in BlazeVIEW, start by following the troubleshooting steps below. If you are still experiencing problems after completing these steps, contact the Center for eLearning for further assistance.
  1. Verify you are using one of the supported browsers listed.
  2. Clear your cache. See the steps for Chrome, Firefox, or Edge.
  3. Set your browser to allow third-party cookies. See the steps for Chrome, Firefox, or Edge.
  4. Set your browser to allow pop-ups. See the steps for Chrome, Firefox, or Edge.
  5. Check for and install updates for your browser. See the steps for Chrome, Firefox, or Edge.
  6. Restart your browser.
  7. Check for and install updates for your computer. See the steps for Windows and Mac OS.
  8. Restart your computer or device.
• Welcome to BlazeVIEW tutorials and support information from the Center for eLearning
• GeorgiaVIEW D2L Help Center 24/7 support

D2L Privacy Statement

D2L Accessibility Plan

Depending on whether the course is using an eBook or integrated courseware, you may access your Day 1 material directly through a link in your course or through the Day 1 Widget on your course homepage.

Support Links and Information

• Digital Course Materials from Day 1 including answers to frequently asked questions.
• Student Resources
• VSU Bookstore

Minimum System Requirements

Support Links and Information

• Getting Started Guide
• Infobase information from the Center for eLearning

Data Security and Privacy Policy

Accessibility Information

Minimum System Requirements

• Kaltura Capture Prerequisites and System Requirements
  
  • Note: All users meet the two initial requirements through BlazeVIEW's Kaltura Integration.

Support Links and Information

• Kaltura information from the Center for eLearning

Privacy Policy

Accessibility Information and Resources

• Accessibility Statement
• Accessibility in Kaltura Products

Support Links and Information

• Qualtrics information from the Center for eLearning

Privacy Policy

Accessibility Information

• Accessibility Statement
• Survey Accessibility

Minimum System Requirements

• LockDown Browser + Monitor
  *Students may take exams on an iPad ONLY when this feature is enabled by the instructor.

Support Links and Information

• Respondus LockDown Browser and Monitor tutorials and support information from the Center for eLearning
• Respondus Technical Support
• Submit a support request to Respondus

Privacy Policies

• Respondus Product Privacy Policy
• Respondus Non-Product Privacy Policy
• Additional Privacy Information
  • Respondus LockDown Browser
  • Respondus Monitor

Accessibility Statement and Resources

• Respondus Accessibility Statement
• Respondus Accessibility Knowledgebase
• LockDown Browser Accessibility Resources

Minimum System Requirements

Support Links and Information

• Turnitin information from the Center for eLearning
• Turnitin System Status
• Turnitin Student Knowledgebase
• Turnitin Instructor Information
  • Turnitin Assignments in BlazeVIEW
  • Similarity Report
• Understanding Turnitin Draft Coach

Accessibility Statements

Minimum System Requirements

Support Links and Information

• Guides for Microsoft Teams in BlazeVIEW
  • Comprehensive Guide for Teams Meetings in BlazeVIEW
  • How to Set Up a Teams Meeting in BlazeVIEW
  • Creating a Recurring Teams Meeting Link for Office Hours
  • Creating an Open Session Teams Meeting Link
  • How to Set Teams Meeting Options
  • How to Record a Teams Meeting
  • How to Capture the Whiteboard in a Teams Meeting Recording
  • MS Teams in BlazeVIEW Student Guide
• Guide for Microsoft Teams in GoVIEW
• Microsoft Teams Integration FAQ
• Topical Videos
  • Scheduling a Class Meeting with Teams
  • Using Breakout Rooms with Teams
  • Recording and Sharing Recordings with Teams
  • Teaching and Active Learning with Teams Video Conferencing in BlazeVIEW
  • Teaching with Student-to-Student Collaboration Using Teams Video Conferencing in BlazeVIEW
• For more information and assistance with Microsoft Teams and Class Teams, visit Information Technology's Microsoft Teams page or contact the Solutions Center.

Privacy Statement

Accessibility Compliance Information

Many technology services and resources are managed and supported by VSU Information Technology Division (VSU IT). Visit the links below or contact the Solutions Center for assistance with VSU IT services and resources.

VSU IT Hardware and Software Recommendations

VSU IT Support Links and Information

• Information Technology Services and Resources
• Frequently Asked Questions
• Free Microsoft 365 on Personal Devices
• OneDrive
• OCCA Student Technology
• Work/Teach/Learn at Home Resources
• Virtual Computer Labs

VSU IT Policies

Minimum System Requirements

• MindTap
• WebAssign
• SAM - including SAM in MindTap
• Computer Lab Requirements

Support Links and Information

• VSU Bookstore
• Student Help
• Instructor Help
• Cengage Techcheck - Cengage status

Privacy Policy

Accessibility Statement and Resources

Minimum System Requirements

Support Links and Information

• VSU Bookstore
• Frequently Asked Questions
• Technical Support

Privacy Policy

Minimum System Requirements

Support Links and Information

• VSU Bookstore
• The Student's Guide to Labster
• The Educator's Guide to Labster
• Basic Labster Troubleshooting
• Labster Help Center

Privacy Policy

Accessibility Statement and Resources

Minimum System Requirements 

Support Links and Information

• VSU Bookstore
• Macmillan Learning Support for Achieve

Privacy Policy

Accessibility Statement and Resources

Minimum System Requirements

• To use McGraw-Hill Connect, students should have access to technology that meets or exceed the following requirements: 
  • Computer, laptop, or tablet running one of the two most current versions of the supported operating systems.
  • An internet connection with a minimum bandwidth of 0.5 Mbps upload speed and 2.0 Mbps download speed
  • Screen Resolution of 1024 x 768 or better
  • The most current version of supported browsers with JavaScript enabled, pop-ups allowed, and cookies accepted.

You can check your system with McGraw-Hill's Computer Compatibility Checker. 

Desktop and Laptop Computers (see note below regarding Chromebooks)

Connect is supported on the following computer operating systems using the most current versions of supported browsers. As a general practice, we support the current and two previous versions of Windows and MacOS operating systems.

*Chromebooks CANNOT be used to complete assignments in Connect. If you have a Chromebook, you will need to use a different computer. 

Mobile Devices 

Connect courses are built with curriculum and content intended for use on a desktop or laptop computer. For the best experience using Connect, use a desktop or laptop computer. 

Support Links and Information

• VSU Bookstore
• How to Register for your Connect account (video)
• McGraw-Hill Connect Student Support Tools
• McGraw-Hill Technical Support Troubleshooting

Privacy Statement

Accessibility Statement and Resources

• McGraw-Hill Corporate Accessibility Statement
• Learning Resources and Alternative Formats

Minimum System Requirements

• To use Pearson MyLab, students should have access to technology that meets or exceed the following requirements: 
  • Computer, laptop, or tablet running one of the two most current versions of the supported operating systems.
  • A high-speed internet connection
  • The most current version of supported browsers with JavaScript enabled, pop-ups allowed, and cookies accepted.

Desktop and Laptop Computers

MyLab is supported on desktop and laptop devices using the most current versions of supported internet browsers.

Mobile Devices 

MyLab courses are built with curriculum and content intended for use on a desktop or laptop computer. For the best experience using MyLab, use a desktop or laptop computer. 

Support Links and Information

• VSU Bookstore
• Pearson Registration and Access Code Support
• AskPearson Help for Learners

Privacy Policies

• Pearson MyLab Privacy Policy
• Pearson Digital Learning Services Privacy Notice

Accessibility Statement and Resources

• Pearson Accessibility
• MyLab Accessibility Information

Minimum System Requirements 

Support Links and Information

• VSU Bookstore
• Sage Vantage Technical Support
• Sage System Status

Privacy Policy

Accessibility Statement and Resources

Minimum System Requirements

Support Links and Information

• VSU Bookstore
• Student FAQs
• Instructor FAQs
• Technical Support

Privacy Policy

Accessibility Information

Minimum System Requirements 

Support Links and Information

• VSU Bookstore
• General zyBooks Support
• Student Support
• Instructor Support

Privacy Policy

Accessibility Statement and Resources

• Accessibility Statement
• Accessibility Support